Returns & Exchanges
We want you to be fully stoked on your new gear, so Chocolate Skateboards offers a 30-day return window for all unskated decks and unworn apparel in original packaging. Please note that once a skateboard is gripped or assembled, it is no longer eligible for return.
Return Process
- 1.Initiate Your Request
Log in to our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the unused items in their original packaging, ensuring that skateboard decks are protected to prevent scratches during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the items, your refund will be processed within 5-7 business days.